Support

If you reinstalled Outfits or switched to a new device, open the app and go to Settings → Restore Purchases. Make sure you are signed in to the same Apple Account or Google account you used for the original purchase.

If your purchase still doesn't appear after a minute, contact us using the email below and include the device type you're using.

Subscriptions are billed by Apple or Google, so cancellation happens in your store settings rather than inside Outfits:

• iPhone or iPad: open Settings → tap your name → Subscriptions → Outfits → Cancel Subscription.
• Android: open the Play Store → tap your profile picture → Payments & subscriptions → Subscriptions → Outfits → Cancel.

You keep access until the end of the current billing period.

You can delete your account and all associated data from inside the app under Settings → Account → Delete Account. Deletion is permanent and cannot be undone.

If you can no longer access the app, email us from the address associated with your account and we will process the deletion for you.

When someone invites you to collaborate on a trip, they send you an invitation link. Tapping it on a phone with Outfits installed opens the invitation directly in the app.

If you don't have Outfits yet, the link opens a page that guides you to the right app store. After installing, return to the original message and tap the invitation link again to accept it.

A few things to try, in order:

• Make sure Outfits is installed and you have opened it at least once.
• Tap the link directly from the original message — don't copy it into the browser address bar, as some browsers won't hand it to the app from there.
• If the link opens in an in-app browser (for example inside a messaging app), use its menu to choose Open in Safari / Open in Chrome, then tap the link again.
• Update Outfits to the latest version from the store.

Still stuck? Email us and include your device model and where the link was sent from.

Email is the fastest way to reach us. Include your device type, app version (shown in Settings), and a short description of the problem. Screenshots help a lot.